Support
DRAFT. This text has not been legally reviewed yet and may change before Alcove is released.
Need help with Alcove? Email support@alcovesurface.com. Please include your device model, iOS version and a short description of the problem. Never send passwords or access tokens.
Common questions
How do I connect my AI agent?
Connections start in your agent. Open Settings → Connected agents in the app and choose Connect to find Alcove's MCP address and the steps. Your agent opens a sign-in and consent page; after you allow it, the agent can work with your Alcove data.
How do I disconnect an agent?
Go to Settings → Connected agents and choose Disconnect. The agent loses access immediately.
How do I stop sharing an article?
Open the article's share options and revoke the link. People who already saved an independent copy keep their copy.
How do I export my data?
Go to Settings and choose export. When the export is ready you can download it as a file.
How do I delete my account?
Go to Settings and choose delete account. You will be asked to confirm. Deletion signs out every device, revokes agent connections and share links, and removes your data. See the Privacy Policy for backup retention.
How do I manage my subscription?
Subscriptions are managed by Apple: open the Settings app on your iPhone, tap your name, then Subscriptions.
Privacy and terms
Read the Privacy Policy and the Terms of Use.